Frequently Asked Questions
Our ERP has one item master. How much work is it to move to three levels?

More than adding a column and less than a rewrite, and the size of it depends entirely on how much history you need to keep correct. New transactions can be modelled at variant immediately. The expensive part is historic stock and historic costing, because a style level quantity cannot be split back into sizes after the fact without inventing the split. The usual answer is to model the three levels going forward, keep history read only at the level it was captured, and be explicit in reporting about where the boundary is.
Why do you insist on five variances instead of one material variance?

Because they have different owners and different fixes. Fabric yield points at the costing assumption or the BOM. Marker points at the marker, the size ratio or the fabric width. Shrinkage points at the fabric spec, the supplier or the relaxation time. Labour efficiency points at line balancing or skill mix. Rework points at a specific operation. A single combined number tells you the order lost money, which you already knew, and gives nobody an action.
Can you integrate with TallyPrime?

Yes, and plan for it to be the slowest integration on the project. Tally is XML over HTTP or ODBC rather than a modern API, it is frequently on a desktop rather than a server, and the shape of the data depends on how your accountant set it up. We scope it as its own workstream with a named owner on your side, and we keep it off the critical path for any go live date.
How do you compute what should come back from a job worker?

From the cut order bill of materials at the moment of issue, not by agreement afterwards. If a cut order consumes a known quantity per size and you issue against it, the expected return in pieces and in remaining fabric is arithmetic. Most disputes exist because nobody wrote the expectation down at issue time, which turns an arithmetic question into a relationship question. We also age the goods sitting outside, because there is a statutory clock on them.
Which fabric valuation method should we use?

Weighted average, FIFO and standard cost are all defensible, and the choice is finance's rather than ours. What matters more is that one is chosen, written into the specification and enforced in code. Apparel widens the gap between them because relaxation loss, remnants and stock held at a third party all have to be deliberately included or excluded. The failure we see is not a wrong method, it is a method that quietly varies by report.
Do we need bundle tracking, or is stage completion enough?

If you settle piece rates or need to answer where a specific order actually is, you need bundle identity. A stage reported as sixty percent complete is an average, not a location, and it cannot support a payment. Bundle identity has to be created at cutting and survive every operation to finishing. If you do not settle piece rates and your lines are short, stage completion may genuinely be enough, and we will say so.
Our buyer sends a SMETA audit. What does our system need to produce?

Traceability to the supplier, working hour and wage records, and a chain of custody for certified fibre that survives blending. These are not software standards, but they decide what has to be capturable, and capture is the part that cannot be retrofitted. Treat supplier, lot and certificate identity as first class fields now, because adding identity to historic stock later is the thing that genuinely cannot be done.
We ship to the Gulf. Does their e-invoicing land on us?

It lands on whoever raises the invoice in that jurisdiction. If you invoice from India to a Gulf buyer, your obligation is Indian GST and the export document set, and their obligation is theirs. If you have an entity there, then ZATCA Fatoora in Saudi Arabia, Fawtara on Peppol PINT OM in Oman with Phase 1 from August 2026, and PINT AE in the UAE with mandatory Phase 1 from 1 January 2027 all apply, and in each you route through an accredited provider rather than posting directly.
Can we keep our spreadsheets alongside the new system?

For a while, and deliberately. We run one real order end to end through the new path while the spreadsheet continues, and compare. That is how you find out whether the system is right rather than whether it is finished. What does not work is keeping both permanently, because the moment two costing numbers exist, the one that is easier to change becomes the one people trust.
Is Zyneto ISO 27001 or SOC 2 certified?

No, and we will not imply otherwise. We are also not a GST Suvidha Provider and not an accredited e-invoicing service provider anywhere, so filing and transmission run through a licensed party in your name. What we do is build to the controls and hand you an evidence pack your own auditor can sample. One thing worth knowing when you assess other vendors: the ISO/IEC 27001 transition from the 2013 standard to the 2022 standard closed on 31 October 2025, so a 2013 certificate is now void.
What does a phase one cost, how many hours is that, and how long does it take?

The worked example on this page is 1,400 hours, which is $56,000 to $140,000 at the ends of the rate band and about $91,000 at a $65 blend. Real scopes land between 1,000 and 1,900 hours. Calendar is 12 to 20 weeks to a slice the floor actually uses, which is a deliberately different milestone from a slice that passes user acceptance. We will give you a band on the first call and a fixed price only after discovery.
Who owns the code, the data and the accounts?

You do, from day one rather than at handover. Code sits in your repository, infrastructure is defined as code, and hosting and provider credentials are in your accounts and your name. The GSP and any accredited e-invoicing relationship is contracted by you directly, because it has to be. If you take the system in house or move it elsewhere, nothing about the architecture is designed to make that expensive.